Process Improvement

Today’s fiscal environment requires that you are able to do more with less. So ensuring that your department or PMO has the right workflow, process and procedures in place can help you continue to meet your current mission more efficiently, helping you to manage costs.

MC Strategy takes a systems approach to your operations, which allows you to increase efficiency and effectiveness while reducing redundancy, costs and confusion between departments. We use the Six Sigma DMAIC methodology of Define, Measure, Analyze, Improve & Control to evaluate your current operations, and then develop a process improvement plan that will dramatically improve your organizational effectiveness.

But we don’t just re-design process, procedure and workflow; we develop the case for change and the vision behind it and identify and plan for any project risks to reduce costs and accelerate success. We will evaluate your readiness for change with our proprietary change readiness assessment and uncover how the proposed changes will affect your agency, department and workforce.

Our process and operations solutions include:

  • Process improvement tools
  • Organizational design/re-design
  • Change management
  • Workflow evaluation and development
  • Business process mapping and process improvement plans
  • Program evaluation and management

If you want to position your agency to better meet your mission, please contact us today.

NAICS Codes541611 – Administrative Management and General Management Consulting Services
611430 – Professional and Management Development Training
541612 – Human Resources Consulting Services
541613 – Marketing Consulting Services


683416 – Virginia DBE & Small, Woman and Minority (SWaM)Certification